UX Research @ Guidewire
Aiming at revamping the UX persona intranet page by re-organizing the persona inventory and re-vamping the intranet page, the project greatly enhanced the operation efficiency across the company.
Product Design @ AccesSOS
Partnered with AccesSOS, a nonprofit organization, this project makes emergency calls more accessible to everyone, including deaf people, domestic violence survivors.
Self-service in Retail Banking
UX Research @ Salesforce
A consulting research project for Salesforce Indutries team to understand the low adoption of self-service in retail banking.
Product Design @ NYU
Safe Rides is a mega-platform that integrates the database from multiple companies and provides users with the safest navigation choice through the city, instant crime reports, and other public transit/safety issues.
Front-end Engineering @ NYU
Last Updated: Jan 4, 2024
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Why the quote "dance through the world"?
I am a semi-professional dancer who was trained in Chinese Minority Dance, Contemporary, Jazz, Hip-hop, and dance theater. My relationship with dance shaped the way I interact with and see the world.
When I am dancing, I observe the discord and analyze the movement pattern; why it is in this sequence, and what it reflects and represents; the same applies to every aspect of my life -- I am always introspective about my relationship to technology, social phenomenon, and media.
Dance also taught me to share my compassion, whether it is through art creations or technical implementations. Humans should always be placed at the center of technological advancements. I strive to keep technology inclusive and accessible, rather than using it to perpetuate social hierarchies.
I am navigating through the world with the knowledge I acquired from dance. Hence "dance through the world".